EGRE
Property management

London property management for private and overseas landlords.

EGRE provides property management for London landlords who require professional oversight, tenant communication, maintenance coordination, compliance administration and clear financial reporting. Our management service is designed for private clients, overseas landlords and investors who need trusted local execution in London.

Led by

Yen Woon — Head of Property Management

Led by Yen Woon, Head of Property Management, EGRE combines professional property oversight with financial discipline, compliance awareness and clear landlord reporting. Yen brings MARLA and ACCA credentials to the department and is fluent in English, Mandarin and Cantonese, supporting EGRE's overseas landlord base and Chinese-speaking clients.

01Confidence

Management built around landlord confidence

For landlords, property management is not only about repairs. It is about protecting income, preserving asset condition, staying organised around compliance and ensuring tenants are properly supported. EGRE provides a structured management service designed to give landlords visibility, control and confidence.

  • Focus
    Income protection
  • Focus
    Asset condition oversight
  • Focus
    Tenant and compliance coordination
02Leadership

Led by experienced property management leadership

EGRE London's property management service is led by Yen Woon, Head of Property Management. With MARLA and ACCA credentials, Yen brings together property management knowledge, financial discipline and compliance-aware administration. Fluent in Mandarin and Cantonese, she also supports overseas landlords and Chinese-speaking clients who require clear communication and trusted local execution in London.

YW

Yen Woon

Head of Property Management

MARLA · ACCA

Yen leads EGRE London's property management function, overseeing landlord communication, tenant support, maintenance coordination, compliance administration and reporting. Her combined property and accounting credentials support a disciplined approach to managing London residential assets, particularly for private and overseas landlords.

English · Mandarin · Cantonese

Speak with our Property Management team →
03Overseas

For overseas landlords

Many EGRE clients are based outside the UK. We support overseas landlords who require a reliable London team to coordinate tenants, contractors, inspections, compliance documents, maintenance issues and reporting. Our role is to act as the local operating layer between the landlord, tenant and property.

  • Local London point of contact
  • Tenant communication
  • Contractor coordination
  • Maintenance oversight
  • Compliance diary support
  • Rent and statement coordination
  • Clear reporting for overseas owners
  • Mandarin and Cantonese communication where required
04Scope

What we manage

01 · Service

Tenant communication

Day-to-day communication with tenants, including practical queries, access coordination and tenancy-related administration.

02 · Service

Maintenance coordination

Repair issues coordinated through trusted contractors and reporting systems, with appropriate landlord approvals where required.

03 · Service

Compliance administration

Support with organising key compliance requirements, certificates, renewals and documentation through qualified providers where applicable.

04 · Service

Inspections and condition oversight

Periodic property visits and condition reviews, with reporting designed to help landlords identify issues early.

05 · Service

Rent and financial reporting

Coordination of rent records, landlord statements and management reporting, supported by EGRE's financially disciplined approach.

06 · Service

End-of-tenancy coordination

Check-out support, dilapidation coordination, deposit process assistance and preparation for re-letting where applicable.

05Discipline

Financial discipline matters

Property management requires more than operational coordination. Landlords need accurate records, clear statements, cost control and transparent reporting. With ACCA credentials within the property management leadership, EGRE places particular emphasis on financial discipline, accountability and structured communication.

  • Principle
    Clear landlord statements
  • Principle
    Cost control and approval processes
  • Principle
    Structured reporting for overseas owners
06Compliance

Compliance-aware management

London landlords operate within a detailed compliance environment. EGRE helps landlords stay organised around relevant obligations, coordinating with qualified contractors and specialist advisers where required.

  • Gas safety certificates
  • Electrical safety reports
  • EPC requirements
  • Deposit protection coordination
  • Right to Rent process support
  • Licensing awareness where applicable
  • Smoke and carbon monoxide alarm requirements
  • Tenancy documentation coordination

EGRE coordinates property compliance administration but does not provide legal advice. Specialist legal, tax or regulatory advice should be obtained where required.

07Maintenance

Maintenance and Fixflo

For managed properties, repair reporting is handled through our repair reporting portal, powered by Fixflo. This helps tenants and occupiers report issues clearly and allows maintenance matters to be tracked more efficiently.

For existing tenants & occupiers

Report a repair

If you are a tenant or occupier in an EGRE-managed property, please report maintenance issues through our repair reporting portal. For general enquiries, please use the main contact form.

08Profiles

Management for different landlord profiles

Profile

Private landlords

For individual landlords requiring professional day-to-day oversight of a London rental property.

Profile

Overseas landlords

For landlords based outside the UK who need local execution, reporting and tenant coordination.

Profile

Investor portfolios

For clients holding multiple London residential assets who require structured reporting, consistency and operational control.

09Why EGRE

Why EGRE

  • 01Property management led by Yen Woon, Head of Property Management
  • 02MARLA and ACCA credentials within department leadership
  • 03Fluent English, Mandarin and Cantonese support
  • 04London-based operational oversight
  • 05Experience supporting overseas landlords
  • 06Clear landlord reporting
  • 07Compliance-aware administration
  • 08Tenant communication and maintenance coordination
  • 09Integrated lettings and management support
  • 10Cross-border advisory platform across London, Dubai and China

Speak with EGRE about property management.